All your answers, right here

93pk Frequently Asked Questions — Find answers quickly

Bonuses, passwords, slots, Live Casino, or referrals — whatever you want to know about 93pk, you'll find all the answers on one page.

7 Topics Answered Fully in Bengali More Help: 24/7
7
Q&A
On this page
2 min.
Average reading time
Each answer
24/7
Live Support
In Bengali
৳100
Minimum Deposit
bKash / Nagad

The most frequently asked questions about 93pk

Popular Topics at a Glance

🎁

Bonuses & Promotions

From the welcome bonus to cashback — find out how to claim 93pk's offers, when they expire, and how wagering requirements work, all answered below.

🎰

Slots & Live Casino

Find out where to find slot machines, how to play them, and how to join a Blackjack or Baccarat table with a live dealer — everything explained in detail.

👥

Referral Program

Bring your friends to 93pk and both of you get rewarded. Find out where to get your referral link and when the bonus is credited — all explained below.

🔐

Account & Security

What to do if you forget your password, how to unlock your account if it gets locked, and how to enable two-step verification — all the answers are right here.

📱

Play on Mobile

Find out whether you can use 93pk on a mobile browser without the app, and which features are available on iOS and Android.

🌐

Language & Interface

Is 93pk available only in Bengali, or can you use it in English too? Find out where to change the language — quick and simple.


Yes, 93pk supports multiple languages — in addition to Bengali, English is also available. To change the language:

Log in via the app or website and tap the profile icon in the top right corner.
Select "Settings".
Go to the "Language" section and select your preferred language.
Save changes — the interface will switch to the new language as soon as the page refreshes.

Most members in Bangladesh use the Bengali language option since the support team also communicates in Bengali. That said, all features are fully available in English as well.

93pk's slots section offers several types of games. The main categories are:

  • Classic Slots (3-Reel): Simple, old-school slots featuring fruits, numbers, and bar symbols — a great starting point for newcomers.
  • Video Slots (5-Reel or more): The most popular type. Features themed animations, free spins, and bonus rounds.
  • Megaways Slots: The number of ways to win changes with every spin — up to millions at the top end. The excitement is unmatched.
  • Progressive Jackpot Slots: A portion of every bet goes into the jackpot pool. Whoever wins takes the entire pool.
  • Crash Games: The graph can crash at any moment as it climbs — the strategy is to cash out at the right time.

All in all, 93pk offers hundreds of slot games sourced from a variety of software providers. You can use the filters in the slots section to browse by type.

The good news is that you don't need to apply separately for the welcome bonus — it's added automatically. However, there are a few conditions:

Complete Registration — Up to mobile OTP verification.
Make Your First Deposit — minimum ৳100. This is the key to activating your welcome bonus.
Bonus will be added automatically — 100% of your deposit amount. So if you deposit ৳500, you get ৳500 as a bonus, bringing your total balance to ৳1,000.
Complete Wagering — A certain amount of wagering is required before bonus funds can be withdrawn. For details, Terms & Conditions on this page.

Keep in mind: The welcome bonus is available once on your first deposit only. Creating multiple accounts under the same mobile number to claim the bonus may result in all accounts being suspended.

Forgetting your password happens to everyone, and resetting it is straightforward. On the login page, click the "Forgot Password?" link, then:

Enter your registered mobile number and click the "Send OTP" button.
Enter the 6-digit OTP sent to your mobile — the code is valid for 5 minutes.
Enter a new password — at least 8 characters, combining uppercase letters and numbers.
Confirm your new password and save — then log in using your new password.

The whole process should take under 3 minutes. If you don't receive the OTP, check your message inbox and spam folder first. If the issue persists, reach out to 93pk via Live Chat — the support team will verify your identity and help you reset it manually.

With 93pk's referral program, both you and your friend are rewarded for every successful referral. Here's how it works:

  • Get your referral link or code: Log in to your account and go to the "Refer" section. You'll find your personal referral code or link there.
  • Send to a friend: Share that link or code with your friend. When they enter the code during registration, the referral will be applied automatically.
  • After your friend's first deposit: Once your friend successfully registers and makes their first deposit, a referral bonus will be credited to your account.
  • Bonus amount: Bonus amounts increase as your referral count grows — for current rates and terms, Promotions page see here.

If you register without a referral code, you won't be able to add one later — so make sure to share your code with your friend before they sign up.

93pk's Live Casino lets you play with real dealers through live video streaming — just like sitting at an actual table. Here's how to get started:

Log in to your account and navigate to the "Live Casino" section from the menu.
Choose your preferred game — Live Baccarat, Blackjack, Roulette, Teen Patti, and Andar Bahar are all available.
Select a table and click — the video stream will start and the dealer will welcome you.
Set your bet amount and place your bet within the allotted time.

The minimum bet in Live Casino starts from ৳50 per round. A stable internet connection (at least 4 Mbps) ensures smooth streaming. It works perfectly on mobile as well.

Yes, 93pk's website is built with a mobile-first design — even without an app, you can access all features through Chrome, Safari, or any modern browser. This includes:

  • Full Sports Betting & Live Betting
  • Slots & Live Casino Games
  • Deposit & Withdraw via bKash or Nagad
  • View Promotions, Vouchers & Rewards
  • Account Settings & Security Tools

That said, downloading the app does come with a few extra perks — biometric login (fingerprint), push notifications, and slightly faster loading. You can also view some content offline. From the download page You can download the app — both iOS and Android are supported.


A little more about the 93pk FAQ

This FAQ page was built around real questions from members in Bangladesh. Thousands of people join 93pk every day, and a large portion of them are using an online gaming platform for the first time. Naturally, there are plenty of questions — how accounts work, how to claim bonuses, whether their money is safe.

The welcome bonus is a common source of confusion — many people assume it's credited right after registration. In fact, the bonus is activated only after your first deposit. This is by design, as the bonus is essentially matched to your first deposit. Deposit ৳500 and you'll receive a ৳500 bonus, giving you ৳1,000 to start with.

A lot of people are curious about Live Casino but assume it's complicated or expensive. In reality, you can place bets from as little as ৳50 at 93pk's Live Casino, and the interface is fully available in Bengali. Start with a smaller amount your first time — you'll pick up the rules within a few rounds.

A quick note on slots — 93pk has hundreds of slot games, each with its own RTP (Return to Player) rate. Generally, a good slot will have an RTP of 96% or higher. You can filter by RTP in the slots section to find a game that suits you.

Many people aren't aware of the referral program. Share your 93pk referral code with friends or family who are interested in online gaming — once they register and make their first deposit, a bonus will be credited to your account. The more you refer, the more you earn.

Many people panic when they need to reset their password, thinking they've lost their account. Not at all — as long as you remember your mobile number, you can reset your password anytime. The OTP arrives instantly. If it doesn't come through for any reason, reach out via live chat and the support team will sort it out.

For any question not answered on this page, reach out to 93pk's Help Center Get in touch. Live Chat support is available in Bengali 24 hours a day, and most questions are answered within minutes.

Want to know more? Check out these pages


💬 Still have questions?

Our support team is always here for you

If you can't find your answer in the FAQ, ask 93pk's Bengali support team directly — available 24 hours a day, 7 days a week.

24/7 Bengali Support Free Registration
বাংলা