Gaming should be a source of entertainment. 93pk is committed to helping you stay within those boundaries — all tools are free and available at all times.
93pk believes gaming is for enjoyment — not for stress or harm
Gaming starts out as fun. When it becomes a source of stress, anxiety, or financial hardship, that's when it becomes a problem. 93pk wants every member to always play with a smile.
Only bet what you can afford to lose without affecting your household. Stay away from the urge to chase losses with bigger bets — that's the biggest trap there is.
Playing for long stretches at a time impairs your judgement. Take breaks, spend time with family — keep balance in your life.
Do not bet while drinking or under stress. Placing large bets on impulse almost always leads to regret later. Play with a clear head.
93pk's protection tools are free and available at any time. Deposit limits, cooling-off periods, and self-exclusion can all be activated directly from your account.
Losing control of your gaming is not a sign of weakness. 93pk's support team and professional organisations are ready to help you.
Need help right now? Contact support.
Help Center93pk is more than a gaming platform — it believes in building a long-term relationship with people in Bangladesh, one built on trust, transparency, and a genuine commitment to members' well-being. Responsible gaming isn't a slogan for us — it should be reflected in everything we do.
We know that gaming addiction is a real issue that can affect anyone. Awareness of this problem remains low in Bangladesh. 93pk wants every member to understand these risks and make use of the tools available to keep their gaming in check.
Our Policies: No 93pk staff member or system will ever encourage a member who is losing control to place more bets. If anyone experiences otherwise, we want to hear about it directly.
93pk has developed a range of tools to help you stay protected. They are free and can be enabled or adjusted at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, that limit cannot be exceeded — even if you try.
Instant EffectTake a break from 24 hours up to 30 days. During this period, login and betting will be disabled. Access is automatically restored once the period ends.
Stay in control yourselfDeactivate your account for 6 months, 1 year, or permanently. No new accounts can be opened during the exclusion period. This is the strongest protection available.
Maximum ProtectionView your full betting records, win/loss history, and deposit/withdrawal log at any time. It's the first step to understanding your own habits.
Full TransparencySet automatic break reminders after a set amount of time or play. A message like "You've been playing for 2 hours" can make a real difference.
Automatic RemindersReach out for help with responsible gaming at any time. Our support team speaks Bengali and is here to assist you without judgement.
Always here for youGaming addiction doesn't always hit suddenly — it builds gradually. If you notice any of the signs below in yourself or someone you know, it's time to pay attention.
Chasing losses after a big loss by placing more bets is one of the most common — and most dangerous — warning signs.
Hiding your gaming activity, spending, or time from family is a clear sign that something has started to go wrong.
Feeling anxious, getting headaches, or becoming irritable when you can't play — your body and mind are signalling dependence.
Betting with money meant for groceries, rent, or your child's education is a sign that financial planning is breaking down.
Hours slipping by as you keep saying "just one more" — losing track of time and control over it.
Prioritising gaming over work, family, or relationships — losing balance in life — is a clear warning sign.
If you recognise one or more of these signs in yourself, don't wait — take action. Activate the self-exclusion tool on 93pk or reach out to our support team. That takes courage, not weakness.
Answer the following questions honestly. Tick any that are sometimes or often true for you. This is just for you — no one else will see it.
Even when I decide in advance how much time or money I'll spend on gaming, I still end up going over that limit.
Losing puts you in a bad mood or makes you angry, and you play again just to win back what you lost.
You have argued with family about gaming, or they have expressed concern.
I have borrowed money for gaming or used funds needed for household expenses.
When I can't play, I feel restless, lonely, or bored.
I hide my gaming activity from family or friends.
93pk's protection tools are easy to activate. Here's a step-by-step guide.
Open the 93pk app and sign in with your user ID and password.
Tap the profile icon in the bottom right corner, then select "Settings".
You will find the "Responsible Gaming" option in the Settings menu.
Whether it's a deposit limit, a cooling-off period, or self-exclusion — choose what you need, set it, and confirm.
If you have trouble activating the tools yourself or need immediate self-exclusion, 93pk's support team is available 24 hours to help.
In an Emergency: Immediate self-exclusion requests submitted via live chat are processed within 5 minutes.
93pk strictly does not provide services to anyone under 18. We have put several measures in place to enforce this policy — but the family's role is equally important.
If the 93pk app is on your device, keep it locked with a password or biometric lock. Talk to your children regularly about online safety. If someone under 18 has created a gaming account, you have every right as a parent to report it to 93pk.
Gaming addiction is still not openly discussed in Bangladesh. Many people who are struggling feel too embarrassed to ask for help — worried about what others might think. But addiction can affect anyone, and it's a health issue, not a character flaw. 93pk keeps that in mind in everything it does.
One thing to understand — responsible gaming does not mean quitting gaming. It means keeping gaming as an enjoyable part of your life without harming your household, family, work, or health. Millions of people enjoy 93pk every day — and they can, precisely because they stay within their limits.
Many people hesitate to set a deposit limit — thinking, "I don't have a problem, so why bother?" But setting a limit is really just about staying in control. Wearing a seatbelt doesn't mean you're a bad driver, and setting a deposit limit doesn't mean you have a problem — it means you're making a smart decision.
Family plays a crucial role here. If you're concerned about your gaming habits, talking to a family member can help. If someone close to you seems to be developing a gaming problem, you can reach out to 93pk's support team. We'll do our best to assist while keeping everything strictly confidential.
It's worth understanding the difference between cooling-off and self-exclusion. A cooling-off period is a temporary break — a few days or weeks. Self-exclusion is a longer-term commitment. If you feel like stepping away from gaming for a little while would do you good, a cooling-off period is a solid option. If you recognise that gaming is causing real problems in your life, self-exclusion is the right path.
One last thing — 93pk wants you to stay with us for the long run. That's only possible when gaming plays a positive role in your life. Responsible Gaming isn't at odds with our business — it's the foundation of it.
Register for free. Set your protection tools. Enjoy it your way.
Frequently Asked Questions About Betting Odds and Sports
If you have any concerns about your gaming, 93pk's support team is available 24 hours in Bengali. Complete confidentiality is maintained.