Privacy Policy

93pk Privacy Policy — Your data Fully Secure

Everything about how the data you provide to 93pk is used, where it goes, and how it's protected — all explained here in clear, plain language.

Last updated: January 2026 SSL 256-bit encryption Written in Bengali

Key Points of the Privacy Policy

A quick overview of how 93pk keeps your data safe

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Essential data only

93pk only collects data that is genuinely necessary to provide its services. We do not ask for unnecessary personal information.

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Never Sold to Third Parties

Your data is never sold or rented to any third party. This is an unwavering policy at 93pk.

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Bank-Grade Security

Your data and transactions are protected by 256-bit SSL encryption and a multi-layer firewall — the same technology used by banks.

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Transparent Use

It's clearly stated what your data is used for. Nothing is hidden — everything is written in plain, simple language.

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Right to correction and erasure

You have the full right to view your personal data, request corrections, and under certain conditions, ask for it to be deleted.

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Option to opt out of marketing

If you no longer want to receive promotional emails or notifications, you can opt out any time with a single click — no hassle involved.


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Section 1

What data we collect

Various types of information are collected when you register and use 93pk. Each piece of data is collected for a specific reason, which is clearly outlined below.

Data type When It Is Collected Why it's needed
Name, mobile number, email At Registration For Account Creation & Communication
Date of Birth At Registration To verify age (18+)
NID / Passport / Birth Certificate During KYC Verification To verify identity and prevent fraud
Payment details (mobile number, bank) During Deposits & Withdrawals To process transactions
Device & browser information On every login Security Monitoring & Fraud Prevention
Betting & gaming activity While Using the Platform For service improvement and responsible gaming monitoring
IP Address & Location Every Session For Security Verification & Service Eligibility

Please Note: 93pk never stores full card numbers or bank passwords. Payment processing is handled through secure third-party providers, and only transaction reference details are kept in our system.

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Section 2

How Your Data Is Used

93pk uses your data only to provide services, improve your experience, and keep you safe. Each use case is clearly explained below.

  • Account Management: Your core information is used for login verification, password resets, and account settings updates.
  • Transaction Processing: Payment information is used solely to process deposits and withdrawals accurately.
  • Security Monitoring: Device and IP data is analysed to detect unusual logins or suspicious activity.
  • Support Services: When you report an issue, our team reviews the relevant details to provide you with a fast and accurate resolution.
  • Personalized Experience: Your preferred sports and gaming patterns are analyzed to deliver relevant, personalized offers.
  • Responsible Gaming: Gaming behaviour is monitored so that anyone showing signs of risk can be alerted or offered support.
  • Legal Obligations: For mandatory reporting in compliance with regulatory requirements.

93pk never uses your data to show unauthorised advertisements, and your information is never used for political or unrelated purposes.

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Section 3

Who your data may be shared with

93pk does not sell your personal information to anyone. However, limited data may be shared with trusted partners to deliver our services — always for a specific, defined purpose.

  • Payment Processors: Only the information needed to process transactions is shared with bKash, Nagad, Rocket, and banks. They have no access to any other details in your account.
  • KYC Verification Service: Documents are shared with approved verification agencies solely to confirm your identity. Once verification is complete, they do not retain your information.
  • Technology Partners: Cloud hosting and cybersecurity providers process data in encrypted form and cannot read its contents.
  • Law Enforcement Agencies: Data may be disclosed in compliance with a valid court order or a formal request from a regulatory authority.
Our Commitment

Before sharing data with any partner, 93pk ensures they follow the same standard of privacy practices. Contracted partners may only use your information for the specific purpose agreed upon — nothing else.

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Section 4

Technical measures for data protection

93pk uses multiple layers of technology to protect your data. These measures work together to keep your information and account secure.

  • 256-bit SSL/TLS Encryption: All communication between your device and 93pk servers — on the website and app — is encrypted. No outside party can read this data.
  • Firewall & Intrusion Detection: Any unauthorised attempt to access our servers is detected and blocked in real time.
  • Two-Factor Authentication (2FA): Members can enable 2FA on their account, requiring a mobile OTP in addition to their password.
  • Database Encryption: Stored data is kept in encrypted form. Even with direct server access, the data cannot be read.
  • Regular Security Audits: Independent third parties regularly audit 93pk's systems to identify vulnerabilities and ensure they are resolved.
  • Restricted Access: Only the staff member whose role requires it can access specific data — no one has blanket access to everything.

That said, no technology can guarantee absolute security on the internet. That's why members also need to keep their passwords strong and report any suspicious activity to 93pk immediately.

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Section 5

Cookies & tracking technologies

The 93pk website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience and keep the platform secure.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may cause features such as login to stop working. 93pk does not use any third-party cross-site tracking cookies.

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Section 6

How Long Your Data Is Retained

93pk does not retain data longer than necessary. Retention periods vary depending on the type of information.

  • Account Information: Data is retained for as long as your account remains active. After closure, it is generally kept for up to 5 years to meet legal obligations.
  • Transaction Records: Retained for a minimum of 7 years in accordance with banking regulations.
  • KYC Documents: After verification, data is retained for up to 5–7 years as required by law.
  • Betting History: For as long as your account is active, and for up to 5 years after closure.
  • Cookies & Session Data: Session cookies are deleted when you close your browser. Persistent cookies expire after a maximum of 12 months.
  • Marketing Communication Logs: Once you opt out of marketing, the relevant data is deactivated within 30 days.

Legal Obligations: Some data is required by law to be retained for a set period. Once that period expires, the data is securely deleted.

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Section 7

Your rights regarding your data

Your data belongs to you. 93pk respects these rights and is here to help you exercise them.

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Right to Access

You can request to know what personal data 93pk holds about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to erasure

Where there is no legal obligation to retain your data, you can request that it be deleted.

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Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

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Right to Data Portability

You can request a copy of your data in a structured, portable format.

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Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

To exercise any of these rights, email us at support@93pk.best or reach out via live chat. We typically respond within 30 days. For complex requests, it may take a little longer, but you will be informed in advance.

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Section 8

Contact, Complaints & Policy Updates

For any questions, complaints, or requests regarding the Privacy Policy, please contact the 93pk data protection team.

  • Email: support@93pk.best — send an email with the subject line "Privacy Request".
  • Live Chat: Support in Bengali is available 24/7 on the 93pk website and app.
  • Account Settings: Marketing preferences and cookies can be managed directly from your account.

This Privacy Policy was last updated in January 2026. If significant changes are made in the future, you will be notified in advance via your registered email and push notifications. Continued use of the platform after changes take effect will be considered as your acceptance of the updated policy.

To Stay Informed of Updates: Keep email notifications enabled on your account. 93pk never communicates policy changes via WhatsApp or any other messaging app — only trust official email and in-app notifications.

A few more things about the 93pk Privacy Policy

Using any online service requires sharing personal information — that's unavoidable. But every user has the right to know where that information goes, who can see it, and how well it's protected. 93pk takes this seriously, which is why the Privacy Policy is written in clear, accessible language.

Privacy policies on many platforms are written in such complex language that most people simply cannot read them. That's not the case with 93pk — as a platform built for people in Bangladesh, the policy is written in plain, straightforward language.

KYC verification can feel uncomfortable for many users — having to submit documents and wondering where they end up is a natural concern. At 93pk, KYC documents are stored in a secure, encrypted system and can only be accessed by trained verification staff. Once verification is complete, the documents are no longer actively reviewed.

A special note on payment information: 93pk never knows your bKash or Nagad PIN — and has no need to. When you make a deposit, you enter your PIN directly in your own mobile wallet; 93pk only receives the transaction reference number. That is why any call or message claiming to be from 93pk and asking for your PIN or password is outright fraud — if this happens, contact support immediately.

It's important to know what happens to your data when you close your account. Even after closure, certain information must be retained for a defined period due to legal obligations. However, this data is not used for marketing or any other active purpose — it remains archived and is permanently deleted once the retention period ends.

One final point — staying safe online is not solely the platform's responsibility. 93pk is doing its part, and so should you. Use a strong password, avoid clicking on unfamiliar links, and never share your login credentials with anyone. If anything seems suspicious, report it to 93pk support without delay.


🔒 Your Information Is Safe

Join 93pk with confidence

Your privacy is protected and your data is secure. Registration is free, and you get a 100% bonus on your first deposit.

SSL Secured Your Data Is Never Sold

Play safe, stay within your limits

93pk is committed to responsible gaming. Your well-being matters to us just as much as your data.

Learn About Responsible Gaming

Frequently Asked Questions

Common questions about promotions and betting

To claim free spins or the daily check-in bonus, you must be logged into your account first. For the daily check-in bonus, a pop-up or banner will appear when you log in to the app or website — simply click it and the bonus is credited automatically. Checking in every day consecutively increases the bonus amount, with the maximum reward unlocked at a 7-day streak. Free spins are generally applicable to specific slots or games, and the full terms can be found in the Promotions section or on the latest promotions page. Winnings from free spins are credited directly to your bonus balance and can only be withdrawn after completing the specified wagering requirement. Keeping notifications enabled means you will be alerted as soon as new free spin or check-in offers become available.

If a match or tournament is cancelled or postponed indefinitely, bet settlement follows 93pk's rules based on the specific circumstances. If the match is abandoned before a set minimum threshold of play is completed — generally the minimum overs in cricket or 55 minutes in football — all bets are voided and stakes are returned in full. If the match is abandoned after sufficient play has taken place, bets are settled using the official result once it is announced. For accumulator bets, if one selection is voided, only that leg is removed and the remaining selections continue to stand. Detailed rules are listed under each event, and you can also ask at the Help Center for clarification.
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